F.A.Q.

Do you have an exchange policy?

Yes! We want you to be 100% happy with your purchase. We understand buying clothes online doesn't allow the option to try things on first, so we gladly accept exchanges and/or returns for a new size or if you are just not happy with your purchase. Please email us at shop@mouseapparel.com within 30 days of receiving your item to complete a return or exchange. Please include a photo of any damaged item. View our full Exchange and Return policy here.

 

How long will it take to receive my shirt?

Every item is made in-house by John and Adrienne, and your order is in the mail the next business day. We ship using USPS First Class Mail (3-5 day service) and Priority Mail (2-3 day service) so your tee arrives super quick. We also ship to Disney hotels (Priority Mail only). USPS delivery times are estimates from USPS and Mouse Apparel cannot guarantee delivery times once we drop off your order to USPS.

 

Do you offer discounts for group and family orders?

We love celebrating our Disney love with family and friends! We offer FREE US First Class mail shipping for any order over $75. Now that is an awesome deal for your group or family!

 

Do you have expedited shipping?
YES! You have the option to choose Priority Mail (2-3 day) shipping at checkout. If you need Priority Express (1-2 day service), please email us before ordering. We will respond promptly. We also ship to Disney hotels so your package can meet you at your favorite destination.

 

How do I choose the correct size when ordering?

Check out our easy to use size chart located in the photo gallery of each listing. We recommend laying your favorite shirt flat and measuring across the chest, one inch below the arm hole. Compare that measurement to the size chart. Ladies, the V-Necks and Racerback tanks are fitted, so make sure to order a size up for a looser fit. Unisex tees are sized for men and women may typically order one size smaller than what you find in stores. We also offer hassle free exchanges so you can find the perfect fit!

 

I want to make sure my online order is secure…

We value your privacy and security when shopping online. Our website is powered by Shopify so you can shop with confidence. 


Where else can I get information?

Still have more questions? No problem! Simply email us at shop@mouseapparel.com and we’d love to help!